Privacy Policy

Effective Date: July 9, 2026

At PJM Jewellery, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

Who We Are

PJM Jewellery is dedicated to showcasing and offering high-quality jewellery through our website. Customers can browse our collections and contact us for product enquiries, quotations, and assistance.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Information submitted through contact or enquiry forms

• Messages sent through WhatsApp or other communication channels

• Any other information you choose to share with us

We may also automatically collect certain technical information such as your IP address, browser type, device information, and pages visited to help improve our website.

How We Use Your Information

The information we collect may be used to:

• Respond to your enquiries

• Communicate with you regarding our products and services

• Provide customer support

• Improve our website and user experience

• Maintain website security and prevent misuse

• Comply with applicable legal obligations

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us remember your preferences, understand website usage, and enhance site functionality.

You can choose to disable cookies through your browser settings, although some features of the website may not function as intended.

Media

If you upload images or other media through our website (where applicable), please avoid including embedded location data (EXIF GPS), as visitors may be able to extract this information.

Embedded Content

Our website may include embedded content such as videos, maps, or social media feeds. Embedded content from third-party websites behaves in the same way as if you visited those websites directly and may collect data according to their own privacy policies.

WhatsApp Communication

If you choose to contact us via WhatsApp, your communication will be subject to WhatsApp’s own Privacy Policy in addition to this Privacy Policy. Information shared through WhatsApp will be used only to respond to your enquiry and provide customer assistance.

Data Retention

We retain personal information only for as long as necessary to respond to your enquiries, provide our services, comply with legal obligations, or resolve disputes.

Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal information where permitted by law

• Withdraw consent for future communications

To exercise these rights, please contact us using the details below.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.